Meet the Staff


Chief Executive Officer
Jim Mitchum brings considerable experience in senior executive positions to the CEO position at Heart to Heart International.  Jim has worked for Eli Lilly & Co, spent 20 years with Marion Laboratories and held international executive positions with Hoechst Marion Roussel in Germany, Aventis UK, Aventis Japan, and Sanofi-Aventis. he also holds an MBA from the University of Tennessee-Knoxville’s College of Business Administration and also has a background in service-oriented work having spent some of his youth living in Ethiopia.  Though Jim has lived and worked in the U.S. and the world, he and his wife consider Kansas City to be home, having raised their family and established roots in the KC Metro.



Chief Medical Officer
Rick is a family physician based in Lenexa, Kansas. He is a graduate of the United States Military Academy at West Point and retired as a U.S. Army Colonel served two tours in Iraq. For the past two decades he has provided primary care, public health and disaster response in the U.S., the Caribbean, sub-Saharan Africa and the Philippines. Rick also holds a holds a graduate certificate in Public Health in the Developing World.
Rick recently finished a stint as the Chief Medical Officer for HHI’s Ebola Treatment Unit in Liberia.



Chief Operating Officer
Kim Carroll serves Heart to Heart International as our Chief Operating Officer where she is responsible for marketing, development, communications and operations.  She joined HHI in 2016 as President of PowrServ, HHI’s hygiene kit assembly initiative and will continue to lead that team.

Kim established a successful career in the pharmaceutical industry, beginning with Marion Laboratories in 1984.  Her experience includes general management and commercial leadership roles at Aventis, The Medicines Company, EUSA Pharma and Jazz Pharmaceuticals.  Kim is a graduate of Mercer University and holds an MBA from Troy State University. She currently lives in Morristown, NJ but is looking forward to returning to Kansas City.



Vice President of Operations
Dan grew up in the highlands of Papua New Guinea where his passion for helping people in resource-poor environments was born.  Dan joined HHI in 1999. He holds a Bachelor’s in International Agricultural Development from MidAmerica Nazarene University and a Master’s in International Studies from the University of Kansas.   He also has a passion for BBQ.  He cooks BBQ competitively, judges BBQ competitions and teaches BBQ classes.



Country Director, Haiti
Christophe joined HHI after 18 years with the Association of Peasants of Fondwa, an indigenous non-profit working in rural development through social and economic activities, with an emphasis on environmental protection. Christophe’s job with HHI began by modeling our development plan for Haiti: “Federation of Sectors”. In six years, he has helped to develop 22 federations. Christophe received his Master’s in Local Development from a graduate program at the Catholic University of Lyon, France. His happiness and joy is to work with the most vulnerable people in order to help them to improve communities.



Executive Director, Rural Health Program
An experienced leader in the public health arena, Janice was integral to the development of HHI’s community health worker training program in Haiti. Prior to recently joining the HHI staff, she was the Director for Healthy Shelby, a public health initiative in Shelby County, Tennessee. She holds an MPH from the University of Memphis and is a native of Guyana, South America. She enjoys the outdoors, traveling and engaging with people and cultures.
She and her husband Monroe live in Memphis.



Susan MangicaroSueM
Executive Director, Global Response
Susan Mangicaro comes to Heart to Heart from work in  her previous career at Welch Allyn where for over 20 years; she ran the Women’s Health line and followed by her role as the Director of Global Clinical Affairs. She first volunteered in Haiti with Heart to Heart, one month after the earthquake in 2010. She realized after serving in Haiti that this was her true calling and passion. Since that time, she has served as a member of Heart to Heart’s advance team in Liberia, Nepal and the Philippines. Susan holds a Bachelor’s of Science in Nursing and her Master’s Degree in Public Administration and International Affairs from Syracuse University’s Maxwell School. In her spare time she is an avid athlete competing in endurance events such as Ironman competitions, cycling and running endurance events and loves to travel and explore new regions and cultures. Although a native of Syracuse, NY, Sue now resides in Naples, Fl and often spends time with her amazing son Eric, who lives in LA.



Director of Laboratory
Carla is a Clinical Laboratory Scientist certified by the American Society for Clinical Pathology. She started with HHI as a volunteer and now oversees a number of our programs: raising clinical laboratories up to World Health Organization standards in Haiti and Papua New Guinea; coordinating emergency and trauma training in Chengdu, China; and engaging expert volunteers to serve in safety-net clinic laboratories in the US. Carla also helps out when HHI responds to disasters. She’s quite busy!  Carla is a skilled photographer, and she enjoys being on the move, exploring new countries and meeting new people.



Director of Corporate Relations
Steve was a long-time volunteer for HHI prior to joining the staff in 2002. He’s a graduate of Kansas State University and worked in retail management before coming on board to serve in numerous roles at Heart to Heart, most recently as the point person working with corporate donors. Steve is also HHI’s liaison to The Partnership for Quality Medical Donations (PQMD) where he serves as Chair of the Program Services Committee and on the Executive Board.  His wife of 33 years, Liane, remains a devoted volunteer for HHI.



Administrative Executive



Senior Medical Advisor



Senior Logistics Coordinator
Sarah joined Heart to Heart International after three years on the East Coast bouncing between non-profit work, political campaigns and finishing her Master’s degree.  She now spends her time navigating the ever-changing US healthcare landscape in order to support HHI’s partners around the country.  When not at HHI she enjoys exploring Kansas City, obscure museums, and witty banter.



Haiti Medical Director
Dr. Jackenson Davilmar has worked for Heart to Heart International since 2011 as a General Practitioner and recently was promoted to medical director in Haiti.  Jackenson attended the University of the State of Haiti where he earned a License in General Medicine. Prior to joining HHI he worked with Doctors Without Borders and Saint Luke Foundation in Cholera response and with Partners in Health in the Emergency Department of their Hospital in Mirebalais.



Director of Community Health, Haiti







Manager – Operations Hub
Rick started with HHI as a volunteer in December of 2005. Two years later he joined the staff after 21 years in the corporate world of accounting.  Rick oversees warehouse operations at The Hub – shipments large and small. He says he’s fulfilled knowing he’s helping people around the US and the world.  Outside of HHI, Rick is very involved in his church and loves the feel of the open road astride his Yamaha Venture.



Program Director, Haiti
Born into a family of five siblings, Josué soon developed a passion for music, arts and community service. He has studied management and holds advanced degrees in finance, management and auditing. Josué has worked for 13 years supporting the development of communities and capacity building of grassroots organizations throughout the country of Haiti. Beyond serving as program director in Haiti, Josué is the National Coordinator of the Kore Fanmi Program implemented with UNICEF in the Southeast Region of Haiti.



Director of Logistics
Brian volunteered with HHI for two years, joined the staff, left to earn his Master’s degree, and came back.  Since 2011 he’s worked with HHI’s international partners, understanding their objectives and connecting them to resources.  You’ll also find Brian on the road serving as the onsite lead for our US disaster response efforts. When not working, Brian enjoys reading anything pertaining to intellectual history or linguistics and teaching the occasional history class at a local university.




HR/Finance Manager, Haiti
Piterson joined HHI in January 2013 and holds a degree in accounting from Université G.O.C. in Port-au-Prince and is currently completing a master degree in human resources.  Hailing from Jérémie, Haiti, Piterson says that working at HHI is like working within a loving family.  He feels that his current role gives him a major opportunity to help his wonderful country which he deeply loves.



Financial Coordinator
Theresa says that she could be considered miserly, which is actually an admirable trait when you’re responsible for ‘cash out’.  She also has quite the friendly and charitable side as she once raised a puppy to be a canine companion for those with physical disabilities.  She served as a United Way Ambassador for three years while working at Sprint and set up financial processes and procedures for a company serving the autistic community.



Associate Director, Foundations and Donor Systems
Brian joined Heart to Heart International after three years of non-profit work with City Union Mission and 20 years of retail marketing and sales management.  He now spends his time at HHI working with charitable foundations and keeping the HHI databases running smoothly.  An avid and skilled photographer, Brian creates portraits of humans and pets where ever he goes.



Database Coordinator
Isabel joined Heart to Heart International in 1995 as part-time assistant with the Procurement Team.  She came on full-time in 1996 and four years later took the position of Database Coordinator and continues in that role. Isabel hails from western Kansas, growing up and living on the Great Plains, a place where she says there’s much beauty if one stops to see.



Training Officer, Haiti
Originally from Leogane, Haiti, Talix has years of experience in the field of management and monitoring of development projects in West Africa, in the Great Lake Africa region and in the Caribbean.  Talix holds a Master’s Degree in Administration of Social Action from the University of Abomey-Calami in Benin, and a professional master in international cooperation and humanitarian aid from the Kalu Institute based in Spain.



Logistics Coordinator
Jillian joined HHI in September 2015 after spending four years working in the mental health field for non-profits in Minnesota and Kansas. Jillian spent much of her youth traveling which served as inspiration to seek a degree in Global Studies and Human Rights, which she earned from the University of Minnesota. Born and raised in Wisconsin, her love for snow-filled winters and Wisconsin sports – Go Badgers! – remains strong after she moved to Kansas City.



Deputy Director of Programs, Haiti







Deployment Coordinator
Staci is a native of Kansas City. She started with Heart to Heart as a volunteer before joining us an employee in 2015.  She graduated with a degree in Architecture where she worked until choosing to stay home with her three children. Deploying with Heart to Heart to Moore, Oklahoma and the Philippines as a member of the disaster response teams, she got hooked on volunteering.  She now coordinates Heart to Heart’s medical teams as they deploy to all types of disasters and humanitarian crises.  In her time away from the office, she is an avid cyclist and outdoors person, always looking for the next sport competition to challenge herself.  Her other passions are cooking and textile art.




Manager, Laboratory Programs
Judy is a Clinical Laboratory Scientist who spent many years in the clinical laboratory, focusing primarily on microbiology and laboratory quality.  She began volunteering with Heart to Heart in 2008 as a parasitologist on a trip to Guatemala and continued to volunteer with HHI until joining the organization full-time in 2015. She now combines these passions in her role as Manager of Laboratory Programs. One of the highlights of Judy’s year is the annual Summer Solstice party that she and her husband Mark host, featuring live music (depending on the year it could be bluegrass or an 18-piece big band)!



Volunteer Service Coordinator
Betsy is a world enthusiast whose passions lie in travel, exploring other cultures, and helping others to connect globally. She brings years of experience in nonprofit management, planning and executing projects and events, and marketing. Betsy is excited to contribute to HHI’s mission to make healthcare accessible to everyone.  Betsy is a graduate of Rockhurst University (Kansas City, Missouri) and holds a Master’s degree in Business Administration and BSBA’s in International Business and Marketing. In her free time, she enjoys throwing dinner parties, photography, and being a tourist in her own city.


Shipping Coordinator – Operations Hub
Visit The Hub and you’ll likely see Glenn on a forklift moving pallets of aid supplies to and fro. He can turn a forklift on a dime… and make change. He’s been with Heart to Heart International for more than 6 years.  Glenn earned a degree in Industrial Technology from Pittsburg State University, and when he’s not at the GDC he enjoys grilling and playing with his grandchildren.



PowrServ Sales Manager
Bethany spear-heads Heart to Heart’s PowrServ Program, organizing hygiene kit assembly events with companies, schools and churches across the country. Her passion for serving others stemmed from her internship with The Salvation Army, bestowed with the burden and blessing of sharing the experiences of the homeless and disabled. Bethany is originally from St. Louis and graduated from Truman State University with a Public Communication degree. In her free time, you can find her biking, kayaking, hiking, crafting or teaching yoga.



Creative Arts Associate
Steven is a self-taught graphic designer and photographer, having caught the bug at a very early age.  Armed now with a bachelor’s degree in graphic design and unbridled energy, he designs both print material and digital imagery for HHI.  Steven hails from Warrensburg, MO, but recently moved to the big city.  In his free time, he likes to venture through the woods, camera in hand.



Full-Time Staff Volunteer
Eddie is an authentic Ragin’ Cajun from Louisiana and a U.S. Air Force veteran. Eddie volunteers full-time on staff, primarily helping to coordinate volunteer trips to Haiti, and is always willing to help out wherever work needs to be done.   She’s also a skilled paper crafter, who’s built quite the following on Pinterest.



Staff Volunteer – Operations Hub
Phil is quick with a joke and a laugh. He’s volunteered with HHI for a handful of years, working at the GDC, now at The Hub, and driving the Mobile Medical Unit into disaster zones.  Phil is a lifelong Kansas City resident, is retired from a career at Hallmark in IT, and he’s been married to Julia for 40 years. He’s also a furniture and cabinet maker, an avid photographer, a “good weather” bike rider and enjoys the theater.



Staff Volunteer – Operations Hub
This Phil has volunteered with HHI for nearly three years, working in warehouse operations. He’s originally from Northern Wisconsin and has lived in the Kansas City area for 29 years.  He and his wife Debbie have been married for 39 years and have 4 children.  He is retired from a 31-year career in sales and marketing, is an avid KU basketball fan, enjoys music, and feeding his birds and squirrels.