Disaster Response Coord.

Location:  Lenexa, KS

Heart to Heart International (HHI) strengthens communities through improving health access, providing humanitarian development and administering crisis relief worldwide. The Disaster Response Coordinator will support disaster preparedness activities and participate in design, implementation and monitoring and evaluation of disaster response programs.

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When not deployed

  • Support HHI disaster preparedness activities, including development of guidelines, policies and procedures according to donor and internationally recognized standards (e.g. Sphere standards, WHO Emergency Medical Team standards, etc.).
  • Participate in research and procurement of supplies needed for HHI’s disaster response team (DRT) to ensure technical specifications of supplies will support standards.
  • Responsible for asset and supply management to ensure preparedness and readiness of HHI DRT.
  • Coordinate with Operations Department to ensure assets and supplies can be rapidly picked, packed and shipped upon deployment of HHI DRT – including preparation of complete stock lists, volume and weight estimates, documentation for cold chain/hazardous goods, etc.
  • Participate in DRT exercises and trainings to ensure all DRT staff and volunteers possess the competencies necessary for their roles and responsibilities.

When deployed

  • Deploy, sometimes with 24-hour notice or less, as part of HHI DRT.
  • Participate in needs assessments and data collection and analysis to support program design.
  • Facilitate the effective implementation of health programs, which may include the delivery of medical supplies and supply chain management, public health surveillance and training, surge support to partner health facilities, direct patient care in fixed/mobile health facilities and mental health/psychosocial services.
  • Work as member and participate in management of high performing cross-functional DRTs, including medical professionals and technical experts.
  • Ensure quality of programs through compliance with HHI, donor and national guidelines, policies and procedures, as well as internationally recognized standards (e.g. Sphere standards, WHO Emergency Medical Team standards, etc.).
  • Actively represent HHI at relevant cluster/coordination and technical meetings.
  • Establish and foster strong working relationships with partners and stakeholders, including UN agencies, NGOs, relevant national government departments/ministries, local/regional authorities, community leaders and beneficiaries.
  • Support accurate and complete data collection and ensure strong internal and external communication/reporting according to established timelines, which will include writing, editing and finalizing of program briefs and reports.
  • Identify programmatic gaps, issues, risks and opportunities, develop solutions and support proposal development in collaboration with HHI leadership.
  • Integrate the use of volunteers wherever possible in the implementation of disaster response activities.


  • Support strong data management systems.
  • Work with HHI leadership to develop appropriate metrics to demonstrate the impact of HHI’s disaster response programs.
  • Ensure that reports are completed in a timely manner and in specified format.


  • Manage special projects or initiatives, as assigned by the Director.
  • Provide support to HHI programs, organization-wide, when required.
  • Represent HHI with professionalism at conferences, meetings and workshops and in all dealings with partners, contractors, vendors, volunteers, beneficiaries, etc.
  • Other duties as assigned.


  • Experience with disaster response programing is an advantage.
  • Understanding of US emergency management and coordination systems is an advantage.
  • Strong critical thinking and problem-solving skills.
  • Experience in coaching and training is an advantage.
  • Professional proficiency in English required; proficiency in French, Spanish or Arabic is an advantage.


  • Bachelor’s degree in International Studies, Political Science, Humanitarian Studies or related field from four-year college or university and two years of international disaster response experience is required; or, at least four years of international disaster response experience.
  • Understanding of international humanitarian standards and coordination systems required.
  • Ability to deploy within 24-hour notice for a duration of two weeks to six weeks, depending on the nature of the response.

Heart to Heart International is committed to accomplishing its mission in a way that protects all program beneficiaries and personnel.  It is our shared responsibility to prevent sexual exploitation, abuse and harassment.  Heart to Heart staff and volunteers are held to the highest standards of conduct and prohibited from any behavior that places individuals at risk of abuse.

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