Disaster Response Health Coordinator

Heart to Heart International (HHI) strengthens communities through improving health access, providing humanitarian development and administering crisis relief worldwide. We engage volunteers, collaborate with partners and deploy resources to achieve this mission.

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Location:  Lenexa, KS

Essential Functions

When Not Deployed

  • Support HHI disaster preparedness activities, including development of guidelines, policies and procedures according to donor and internationally recognized standards (e.g. Sphere standards, WHO Emergency Medical Team standards, etc.
  • Develop agency guidelines and other materials for disaster response interventions in collaboration with other departments
  • Backstop daily Disaster Response (DRT) team to ensure appropriate response to programs, best practices, and changes in context
  • Monitor developments in areas of crises globally
  • Write technical narrative and guidelines for proposals, reports and SOPs
  • Participate in DRT exercises and trainings to ensure all DRT staff and volunteers possess the competencies necessary for their roles and responsibilities.

When Deployed

  • Deploy, sometimes with 24-hour notice or less, as part of HHI DRT.
  • Participate in needs assessments and data collection and analysis to support program design.
  • Facilitate the effective implementation of health programs, which may include the delivery of medical supplies and supply chain management, public health surveillance and training, surge support to partner health facilities, direct patient care in fixed/mobile health facilities and mental health/psychosocial services.
  • Work as member and participate in management of high performing cross-functional DRTs, including medical professionals and technical experts.
  • Ensure quality of programs through compliance with HHI, donor and national guidelines, policies and procedures, as well as internationally recognized standards (e.g. Sphere standards, WHO Emergency Medical Team standards, etc.).
  • Actively represent HHI at relevant cluster/coordination and technical meetings.
  • Establish and foster strong working relationships with partners and stakeholders, including UN agencies, NGOs, relevant national government departments/ministries, local/regional authorities, community leaders and beneficiaries.
  • Support accurate and complete data collection and ensure strong internal and external communication/reporting according to established timelines, which will include writing, editing and finalizing of program briefs and reports.
  • Identify programmatic gaps, issues, risks and opportunities, develop solutions and support proposal development in collaboration with HHI leadership.
  • Integrate the use of volunteers wherever possible in the implementation of disaster response activities.


  • Support strong data management systems and experience with monitoring, evaluation, accountability and learning (MEAL)
  • Work with HHI leadership to develop appropriate metrics to demonstrate the impact of HHI’s disaster response programs.
  • Ensure that reports are completed in a timely manner and in specified format.

Other Duties as Assigned

  • Manage special projects or initiatives, as assigned by the Director.
  • Provide support to HHI programs, organization-wide, when required.
  • Represent HHI with professionalism at conferences, meetings and workshops and in all dealings with partners, contractors, vendors, volunteers, beneficiaries, etc.


  • Education and Experience Requirement
  • Bachelor’s degree in Humanitarian Studies, Nursing or related field from four-year college or university and three years of international/US disaster response experience is required,; or at least five years of international/US disaster response experience in healthcare settings.
  • Leadership position in disaster response project is an advantage.
  • Professional proficiency in English required; proficiency in French, Spanish or Arabic is an advantage.
  • Understanding of US emergency management or international disaster response and coordination systems preferred
  • Understanding of international humanitarian standards and coordination systems required.
  • Strong critical thinking and problem-solving skills.
  • Experience in coaching and training is an advantage.
  • Ability to deploy within 24-hour notice for a duration of two weeks to two months, depending on program.

Adhere to organizations Code of Conduct, ethics and values


  • Exhibits strong listening and comprehension. Expresses ideas and thoughts clearly, both in written form and verbally. Keeps others adequately informed. Writes routine reports. Speaks effectively before groups.

Planning and Organization

  • Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities.
  • Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Critical Thinking and Problem Solving

  • Utilizes critical thinking and analytical skills with strong attention to detail. Works well within structured and established environments. When relevant, recommends process improvements.
  • Also comfortable working in complex environments/navigating environments where limited standardization exists.


  • Proficiency in spreadsheet, word processing and integrated software suites, specifically MS Office.
  • In-depth knowledge and understanding of Humanitarian Principles and frameworks, tools, and minimum standards

Physical and Environmental Requirements

  • Office and disaster field site environments. Must be available for international and domestic travel.
  • Physically fit, must be able to walk long distances when deployed.
  • Dexterity of hands and fingers to operate a computer keyboard. Hearing and speaking to exchange information verbally. Seeing to read a variety of materials. Sitting or standing for extended periods of time. Walking. Lifting, carrying, pushing and pulling heavy objects. Reaching overhead, above the shoulders and horizontally. Bending at the waist, kneeling and crouching.

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