Senior Management

Chief Executive Officer
Kim Carroll joined Heart to Heart International in 2016, bringing to the organization extensive leadership experience from a successful career in the pharmaceutical industry. She began her career with Marion Laboratories in Kansas City, and her experience includes general management and commercial leadership roles at Aventis, The Medicines Company, EUSA Pharma and Jazz Pharmaceuticals. Kim is a graduate of Mercer University and holds an MBA from Troy State University

Like many on our team, Kim started at Heart to Heart International as a volunteer.

Chief Operating Officer
Randy serves Heart to Heart International as our Chief Operating Officer where he is responsible for the logistics team, the disaster response team, and PowerServ.  Randy will also be responsible for our operations in Puerto Rico.

Randy comes to Heart to Heart with 38 years of operational experience.  He spent almost 20 years with the Lee Apparel company managing manufacturing plants and distribution centers and 18 years as the Sr. Vice President of Operations for Gear For Sports managing both domestic and international operations.  Randy is a graduate of Missouri State University with a BS in Industrial Management / Engineering and a minor in Construction Management / Engineering.  Randy and his wife have lived and raised their family in Kansas City.  Randy has two children and four grandchildren all who live in or around Kansas City.


EVP – Strategic Development
Jim Mitchum brings considerable experience in senior strategic development to Heart to Heart International.  Jim has worked for Eli Lilly & Co, spent 20 years with Marion Laboratories and held international executive positions with Hoechst Marion Roussel in Germany, Aventis UK, Aventis Japan, and Sanofi-Aventis. He also holds an MBA from the University of Tennessee-Knoxville’s College of Business Administration and also has a background in service-oriented work having spent some of his youth living in Ethiopia.  Though Jim has lived and worked in the U.S. and the world, he and his wife consider Kansas City to be home, having raised their family and established roots in the KC Metro.

Chief Medical Officer
Rick is a family physician based in Lenexa, Kansas. He is a graduate of the United States Military Academy at West Point and retired as a U.S. Army Colonel after having served two tours in Iraq. For the past two decades, he has provided primary care, public health and disaster response in the U.S., the Caribbean, sub-Saharan Africa and the Philippines. Rick holds a graduate certificate in Public Health in the Developing World. Rick also severed as the Chief Medical Officer for HHI’s Ebola Treatment Unit in Liberia.

Vice President of Operations
Dan grew up in the highlands of Papua New Guinea where his passion for helping people in resource-poor environments was born.  Dan joined HHI in 1999. He holds a Bachelor’s in International Agricultural Development from MidAmerica Nazarene University and a Master’s in International Studies from the University of Kansas.   He also has a passion for BBQ.  He cooks BBQ competitively, judges BBQ competitions and teaches BBQ classes.

Vice President – PowrServ
Brian Sink serves Heart to Heart International as Vice President, PowrServ where he oversees sales, business development and operations functions.  Brian held positions as an independent consultant in both process improvement and product management following a 24-year career with Sprint Communications where he oversaw product management teams in both their retail and wholesale divisions.