Our Policies

A diverse workforce is essential to our success. We are passionate about creating a workplace that promotes and values diversity. Our commitment extends to inclusion, as people feel most valued when they can fully participate in advancing the communities we serve. We know that the more diverse and inclusive we are, the better we and the results of our work will be.

Heart to Heart International (HHI) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We do not discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, ancestry, citizenship status, pregnancy, child birth, physical or mental disability, age, veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information or sexual orientation in accordance with applicable federal, state and local laws.

This policy applies to all terms, conditions and privileges of employment, including, but not limited to, recruitment, hiring, placement, compensation, promotion, discipline, termination, layoff, recall, transfer, leaves of absence and training.

HHI strives to maintain a working environment that encourages mutual respect and promotes congenial relationships between employees and volunteers. All forms of harassment are expressly prohibited at HHI. This includes supervisors, co-workers, volunteers, vendors, contractors or beneficiaries. HHI is committed to vigorously addressing complaints of harassment, sexual harassment and discrimination at all levels within the organization.

HHI is committed to eliminate any acts of sexual exploitation and abuse by our personnel and as such has adopted additional Code of Conduct policies consistent with the Inter-Agency Standing Committee (IASC) Task Force on Protection from Sexual Exploitation and Abuse in Humanitarian Crisis.

HHI has a 24-hour Reporting Hotline which can be used by any employee, volunteer, beneficiary, or partner to report violations. Reports via the hotline can be made anonymously via: Internet www.lighthouse-services.com/hearttoheart

Toll-Free Phone USA/Canada English 866-710-0002 USA/Canada Spanish 800-216-1288 Canada – French 855-725-0002 Mexico – Spanish 01-800-681-5340 All Other Countries * 800-603-2869 (* Must dial country access code first)

We use technical and organizational measures to protect the personal data we receive against loss, misuse, and unauthorized alteration and to protect its confidentiality. We regularly review our security procedures and consider appropriate new security technology and methods. We also use current encryption technology to encrypt the transmission of data on our log-in pages. However, because we cannot guarantee the complete security of these encryption technologies, please use caution when submitting personal data online.